Depending on your location, we would have built your instance on one of the following systems
|Server Location||Server IP||Server Name|
|United States 1||18.104.22.168||DD-US-1.deskdirector.com|
|United States 2||22.214.171.124||DD-US-2.deskdirector.com|
|United States 3||126.96.36.199||DD-US-3.deskdirector.com|
|United States 4||188.8.131.52||DD-US-4.deskdirector.com|
|United States 5||184.108.40.206||DD-US-5.deskdirector.com|
Simply ping your instance e.g. domain.deskdirector.com to identify which server you're on, You can ping a site by following the steps in this article.
Note that after the AWS S3 issue on the 28th of Feb 2017, we moved clients on US2 to a new US2 server. The old IP was 220.127.116.11.