The dashboard allows you to view the status of each of your staff members as well as the status of each of your clients.
- The Agents tab - displays details on your staff
- The Clients tab - displays details on your clients. It also shows the number of clients currently logged in to DeskDirector.
- Your staff members' name
- Your staff members' email
- Your staff member's status. I.e. whether they are active and ready for incoming chat requests.
- Details of the version and device the agents are running.
- Filter controls. You can select your filter options from the drop-down boxes and hit refresh to see the results.
- Name of your clients
- Clients' respective company ID
- Email address of your clients
- State of the client
- Details of the computer clients are at and what version of DeskDirector they are running.